Give us a rundown on your configuration, cables etc etc.
One item that bit someone with the iexos was the usb cable they were using was a charging only cable with no data wires. Make sure you have a real usb cable.
Wes, Southport NC
EXos2-GT PMC-8, iExos 100
ES ED 127, 10" LX200GPS+wedge, Astro-Tech 8" Newt, ETX-90, 60mm no-name guide scope ~ 260mm FL
Polemaster, Orion ST-80 and SAG, ZWO 290MM, D5300 astro modified
Nina, Bootcamped Mac Mini control computer, RDP to iMAC
110 amp hour lead acid deep discharge battery for field power
Electrical Engineer, Retired