I did reboot the laptop. I also pulled the PMC8 power and plug it back in (I think this is how you reboot the PMC8?) prior to connecting. I have not tried the reset button. Can pushing the reset button mess anything up?
Location: Vail, AZ
Mounts: ES PMC-Eight EXOSII
Scopes: Omegon 110 F6 FPL-53 ED APO CF
Cameras: Nikon D850
Operating System: Dell XPS Windows10 / Ipad Mini