1. MAIN@ESPMC-Eight.groups.io

Re: Sould I worried about this? #EXOS2

Jeff Snell
 

Yep, ES has your back.  Some of the best customer relations and service I’ve seen.

They replaced an entire EXOS2GT mount for me about a year and a half ago after a motor/gear issue.

Jeff


On Nov 11, 2020, at 5:53 AM, Steve Siedentop <sdsiedentop@...> wrote:


That happens occasionally with cast metal.  Give customer service a call and let them know.  They will take care of you.  Explore Scientific isn’t perfect, but they own their issues and take care of their customers.  It may never break, but given where it is, I don’t think I would wait until it does.

-Steve

On Wed, Nov 11, 2020 at 7:37 AM <sotirios.gg@...> wrote:
New ownwer of Exos2 PMC-Eight here!
I noticed this. Sould I worried?


--
Mounts: ES PMC-8 G11 with Ruland Couplers and One Piece Worm Blocks, Skywatcher NEQ-6
Scopes: ES ED127CF FCD100, Orion 6” Mak, Stellarvue SV80EDT, Coronado Solarmax 40
Cameras:  CentralDS CDS-600, CentralDS Astro 60D, Orion Starshoot SSAG
Msc: Moonlite Focusers, Astrozap Dew Straps, Pegasus Ultimate PowerBox
Software: PixInsight, Cartes du Ciel, BackyardEOS, SkySafari

Join MAIN@ESPMC-Eight.groups.io to automatically receive all group messages.