Re: Retro-fit kit?
Jerry Hubbell - Explore Scientific VP Engineering
On Sat, Jan 30, 2021 at 12:16 PM, <robert.ian.taylor@...> wrote:
Thanks for the reply. I am based in the UK and it would be prohibitively expensive to send it to the US. If you had a retro-fit kit that people could install themselves I’m sure you would sell a lot more units. Many G11 owners in Europe do their own servicing on their mounts (again because very few will send these back to Losmandy) and would potentially be capable of installing this upgrade.Hi Robert,
I fully understand the need for a DIY upgrade kit but unfortunately we need to be able to guarantee that there isn't something that is hidden to the user that might cause the system to fail even with a proper installation This is why we have the need for our checkout process and installation at our site. We may be able to work with our sister company Bresser Germany to install the kit and verify proper operation for you, it would be much easier to ship your mount to Germany for a retrofit. Let me know if you are interested in that path.
Vice President of Engineering
Explore Scientific, LLC.
jrh at explorescientific.com
1010 S. 48th Street
Springdale, AR 72762
Author: Scientific Astrophotography: How Amateurs Can Generate and Use Professional Imaging Data
Remote Observatories for Amateur Astronomers: Using High-Powered Telescopes From Home
Mark Slade Remote Observatory (MSRO) IAU MPC W54 Equipment
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