Welcome!! A little more info would be great and helpful. What telescope or camera are you using? How are you controlling or connecting to the iExos100 mount? Are you using the ExploreStars app and if so with what kind of device? IPad, Android, Windows? What kind of power source? Battery, portable power supply, house 110?
There are lots of great people here to get you going!
Vero Beach, FL
Mounts: ES iExos 100-PMC Eight
Scopes: ES ED80CF, ES AR102, Meade ETX 90 EC (Deforked)
Guide: ZWO 30mm Mini, ZWO ASI120MM-Mini
Software: ASIair Pro, iPad Pro, MacOS, Affinity Photo, SkySafari Plus
Cameras: Nikon D600, D5500 (UV/IR Mod)
Misc: ES USB Power Bank
Filters: Optolong L-Pro, L-eNhance