Hi. Welcome to the forum. The FW version is correct I believe. Just go to the Android store and see will it update the app. As for the DB if the app is good you probably got the latest DB. I am

I just fired up my new mount and was wondering if I have the latest version of everything. ExploreStars lists: ES 1.9.20051.494 (Android) DB Ver:2.3[85643] FW Ver 2.02 I couldn't quickly find where

I watched as much as I could on the Youtube stream. It was wonderful! I never get time off this time of year to visit the live show so this was a great experience. -- James Ball Dawson Springs,

Sure-anytime. I don’t use a game pad. The sky safari buttons on the screen on my phone are easy enough to press with one hand without looking once you get used to it. -- Scope: ES

Yes. But the DB9 end was not inserted properly, it needed a bit extra force. All is good now Thank You!

Omar, thanks for fast response! I googled Stellarmate - sounds like a fun toy to have! Do you use a gamepad to control your telescope with Stellarmate? Have you tried that 'Mount Modelling' - seems

Do you have the declination power cable plugged in to the dec head? It’s the curly cord. Will plug into the side of the mount using an RJ12 and has a DB9 for the dec head. Kent

Hello, I am a total newbie to astronomy. I used a Meade Infinity 102 scope with a poor alt-az mount for a year, and bought the iExos-100 to have a bit more enjoyment with the kids. Right now I am just

Hi Jeny, The FDTI cable works fine once reprogramed. Just plug into Asiair and it recognizes the Exos 2 and works well. Other than it would stop tracking until I changed the PMC8 to firmware

Yes, unfortunately we cannot adjust it while it is live. We may be able to do something on the playback -- Jerry Hubbell Vice President of Engineering Explore Scientific, LLC. jrh at

Hello Omar, I thinking of adding Asiair to my EXOS2 PMC8 setup and have couple questions to you. To connect Asiair to PMC8, I will need a cable with FTDI chipset and reprogram it. Did you have any

Your audio level on Facebook live is really low; barely audible. JR

We are LIVE NOW!! https://www.facebook.com/ExploreScientificLive/videos/1061037790938791/ www.neafexpo.com Join Us if you can and say hello. I am also in our ExploreScientificUSA.com customer chat so

Hi Matthew, You're welcome. I'm still learning lots from others. Let me know if you have any other questions. Omar -- Scope: ES ED102 Mounts: ES EXOS2-PMC-8, SkyWatcher Star

Confirming Jerry's comment. Virtual NEAF is a free event -- free free, free.. Confusion came because the initial plan was to offer tickerts; however, that quickly went away, yet mention of it

As far as I know, NEAF: The Virtual Experience is FREE to the public. The vendors have 2 choices: If they were planning on attending the original event at the Rockland Community College (as we do

Jerry, Do you know how the NEAF Virtual organizers will be managing access to the event? Mixed messages on the NEAF site (click here, it's free, and on another page a non-specific mention of

Hi Everyone, I want to invite everyone to visit our website and the NEAF 2020: The Virtual Experience at: https://www.explorescientific.com/collections/neaf-2020-sale The activities start tomorrow at

Omar, Thank you so much for the useful and informative advice. I truly appreciate it. I did have to google a couple things (i.e. Stellarmate, Rasberry). It’s a whole new world I never even knew

Hi Matthew, I use the original Asiair with Exos2-pmc8. It really makes things a lot simpler and I'm up and imaging within a few minutes without needing a laptop and its power requirements. I imagine