Travis, Just to confirm, I had essentially this same issue with a Prolific RS232 adapter. Using a new adapter with the ftdi chipset solved the problem for me. While I was waiting for the ftdi adapter,

Good morning. I’d like to preface this reply by saying everyone at Explore Science have been wonderful in answering any and all questions I have. I can’t say enough about the staff there. As

Hi Joe, please see my responses in RED Where does it tell you to update your DB? You should go here to get the latest DB for the Android ExploreStars app:

Yes, that is obviously the meaning of the nuts. Otherwise I would probably strip the threads. The screws are just too long. Is there no explanation for the marking in the reticle available? The

I'm trying to see whether I have the latest version on my FireOS tablet I have 1.9.20051.494 installed. How do I learn what is the latest version? Should I just assume that if GooglePlay tells me an

Correct, not arrows on the iEXOS-100. I made some using toothpicks, taping them to the separate parts so they span the silver spacer making it easier to align. There is a procedure listed in the

Ok.. thanks. Kevin

Hi, 1) i’m new to the mount too, but believe I’m right in saying that once you have aligned press SYNC first and then Enter. 2) Select an object and press ‘Slew to object’ and the screen

Hi Daniel, your set up is identical to mine. For starters, although I don't view unless I can see Polaris, and point to it, with a three star alignment I'm sure you are good to go as long as your

NEVER hard tighten screws that go into ANY kind of plastic. That is a sure recipe for stripping the threads. I have no idea what the nuts are for. Those are not shows in the parts list included with

No printed directions. I just found the manual online on your website. Is there anything else available in printed form? Those slightly oversized nuts were placed in a small plastic bag together with

So I took my new iexos-100 out last night after rigging a way to mount my Rebel T6 to it, until I can get the dovetail, but I have a couple of questions. 1) I cannot see Polaris from my yard, so I

Pavel, The packages from Explore Scientific do not have nuts. The box does contain two screws referenced in my answer to Ade. Did your package contain printed directions? Please contact Bresser

Ade, I checked email but found nothing from you on this subject. The specifications on the replacement screws are M2.5x20, with thread M2.5x0.45mm, using a hex/Allen tool that is 2 mm. The part in

Hi, I have just received the Polar Scope yesterday from Bresser/Germany and also was a little bit puzzled by several things: From the package, the scope was loosely fixed to the mount adapter plate,

I had the same problem -- ES sent out (2) longer screws. Ask Kent (customer support). -- Jay Sanchez Home: Bortle 8, Norfolk VA Camera: Canon t2i, ha modded Guide Camera: ASI224MC & ASI mini

Hi all, has anyone else installing the iEXOS-100 EXOSPF Polar Finderscope? The two mounting screws provided are supposed to be M2.5 x 20 according to the Instruction Manual, but appear to have a

I believe that is correct. The further the weight is away the more likely you are to get flexure in the counter weight rod. More weight closer to the mount will be more stable. It's minor, but its

No dice was worth a try though. The ready light doesn’t flash with it still and this time the terminal doesn’t seem to be receiving properly.. just shows a strange ‘y’ looking character over