Good day Peter, I am glad Mr. Kent was able to get you going. He is really good and knows a great deal. I am an Android user, so “I know nothing” (Shultz from Hogan’s Heroes) regarding the apple platf

#iexos-100 #FIRMWARE

Thank you jrichard333! After spending 2 hours on the phone with Kent from Explore Scientific (he is amazing!) we determined that your item #2 was the culprit. I honestly didn't know that there are two

#iexos-100 #FIRMWARE

Good day Peter, I can understand the anger, rage, and/or frustration. Just work through it. Let’s establish a baseline; you can take your time and there is no rush. The path to success in any area of

#iexos-100 #FIRMWARE

Peter You have to understand every other user can use it. Many have posted remarkable images. So you have to look within, not without, for why you are having issues. Start by believing it all works. T

#iexos-100 #FIRMWARE

Just a thought, and you may be way past this point already so ignore it, but on my iPad, ExploreStars only displays the current mount fw version (2.03 if recall) when it’s connected to the mount, I co

#iexos-100 #FIRMWARE

I have this same problem. Multiple attempts even after two star alignment, the ‘slew to’ is way off for all targets. I effectively am not able use the mount for tracking and astrophotography .

#iexos-100 #FIRMWARE

Peter, I urge you you to get in contact with Kent. I had the very same problems as you initially & he really got mine sorted out & my serial connection working. Jed

#iexos-100 #FIRMWARE

Peter, Email me at service @ explorescientific.com. Give me your phone number. I will remote in to your desktop and see what I can figure out. Please install Team Viewer on your Windows machine, if it

#iexos-100 #FIRMWARE

firth Take a look at.my.note to Peter concerning making sure that settings and mechanical arrangement of explorestars and the mount are correct. Wes

#iexos-100 #FIRMWARE

Hi Peter, I did similar to you with my new IEXos 100: A rough polar alignment inside the house, but then the "goTo" was way out for the Sun the moon, and later that night Venus. If I work out what's a

#iexos-100 #FIRMWARE

Hey Peter, Don't panic! Too early to surrender. PCs are our friends. You need to choose the COM port from the drop-down list in Configuration Manger to be able to connect to the mount. Go to FTDI webs

#iexos-100 #FIRMWARE

Same again. If this driver was necessary (and I have installed it) why was it not listed in Kent's list of instructions above? Or is it assumed that every PC person knows that it has to be installed?

#iexos-100 #FIRMWARE

Never give up, never surrender. https://www.parallax.com/downloads/parallax-ftdi-usb-drivers-windows Wes

#iexos-100 #FIRMWARE

I downloaded a driver. Not sure if it was the right one since you did not provide a link. Restarted the computer, restarted the mount, plugged in the USB cable, fired up the software, spun around thre

#iexos-100 #FIRMWARE

Peter The iexos has inside of it a usb to serial converter. The cable is necessary but not sufficient. You are missing the driver. Trust me. Like any other peripheral, you have to load the driver in W

#iexos-100 #FIRMWARE

Wes: I'm using a usb to usb to usb-mini cable. No serial cable. What am I missing? Peter V.

#iexos-100 #FIRMWARE

Peter Be sure to load the parallax USB to serial device driver on the PC from the parallax web site. Wes

#iexos-100 #FIRMWARE

Lloyd: I'm not seeing anything in the Device Manger re com port. I'm on Windows 10. Did I mention that I hate the PC? It really shouldn't be this difficult. Peter V.

#iexos-100 #FIRMWARE

Peter, It looks like you may need to enable the com port. I had to go into device manager to enable it the first time I connected to the mount via serial. The configuration manager can be a bit clunky

#iexos-100 #FIRMWARE

This didn't work for me at all. I'm a Mac guy, and reluctantly I fired up a PC laptop I have. I connected the mount to the PC with a USB to USB Mini cable. Fired up the Configuration Manager software

#iexos-100 #FIRMWARE