Hi JR, Thank you for your questions. I will try and answer them in order 1) New button to display objects near where the telescope is pointed (OBS button) Question: Does this mean, when you are doing

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Good day Mr. Hubbell, I have a couple of questions regarding the new features of the Explore Star App (Android): 1) New button to display objects near where the telescope is pointed (OBS button) Quest

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Hello to all, after 2 hours with own faults my explorestars app is installed. the browser on my android allways loaded the old version of the app. till i saw there is a difference by the file names at

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Hi Tim, With the latest version of the Configuration Manager, it has never been easier to update the firmware on your PMC-Eight System. Its literally 3 steps 1) Start the version 1.0.3 version of the

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Are there detailed instructions for updating the firmware? Thanks

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Fellas Chris and I did some extensive troubleshooting and we were both stumped. I happen to own an EXOS-2 and as a last resort and I was able to successfully update the FW on that box with the DTech c

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Thanks. You busted me. I didn't read the readme file first. Who does that, lol! Hey my mount works lovely. Now if I could just get the ascom driver to work for my 10 year old camera I'd be in business

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Well, Jennifer did get it to work with one of her old cables...this is a good one. Wes

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Hmm...interesting, Wes. We did try it with a different cable, but it wasn't an ftdi chipset. I suppose it could be two bad cables.

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Jennifer, Chris My issue was in fact only the anti virus. But my failure was not a checksum error. It was just a fail. I bought the D-tech on Jennifer's recommendation because it is a nice packaged un

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Completely uninstalled Bitdefender and same results

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I have tried it with Bitdefender active and disabled with the same results.

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That would be awesome. I will send you an email.

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I believe I am using the latest version of Configuration Manager v 1.0.1 I went to the Advance tab an clicked on the Serial radio button then clicked on Wired/Wireless (ESX!) 28 Received: 27 Sending v

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That sounds perfectly correct. Do you want to try a TeamViewer session so I can double-check things? Why don't you drop me an email at chris_moses at yahoo dot com and we can take this off the fourm.

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Hi Jennifer, By any chance, do you have an anti-virus program running. If you recall, some programs will detect during real-time operations a "generic" trojan when updating the firmware and stop it fr

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Steps for Firmware Update 1) Open Explore Scientific PMC-Eight Configuration Manager v 1.0.1 2) Click on Connection tab 3) Click Find under Connection Settings 4) Click Do It for Find Current Connecti

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So you can slew the mount and control it OK, you have tried two cables, and you are sure they are well connected... That's odd. give me a second to think about that. It shouldn't make any difference,

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I am currently connected to PMC-8 via serial via ASCOM Diagnostics, POTH, and ASCOMPad and slew the mount. The cable I am using is D-Tech USB to Serial Adapter Cable. The last button I clicked before

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I am using a D-Tech USB to Serial Adapter Cable FT232RL and ZT213 It is the same one I used the last time I updated the firmware I have also tried using a Sabrent USB to Serial Cable Adapter FTDI chip

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