iEXOS100 tracking issues #iEXOS-100 #astrophotography


@PascalGee
 

Hello all,

I,ve been testing my new iEXOS-100 for the past few days with an ASIAIR on iPad and noticed that tracking keeps turning off as soon as I leave the telescope control dialog. I've since tested it in serial mode, TCP and UDP, over an android platform, with ExploreStars and connected directly to my PC via ASCOM and Cartes du Ciel. In all cases, the tracking turns off as soon as connection to the mount is cut (iPad or Android phone going standby, putting ExploreStars in the background or explicitly disconnecting the scope in Cartes Du Ciel). Obviously, this is not appropriate for astrophoto, especially via a phone or tablet which goes standby every two minutes...

I thought I read in the last firmware update docmentation that the safety preventing tracking to be on when disconnecting was disabled on the iEXOS-100. Anyone can help? Am I doing something wrong? 

Thanks!
P.


Jerry Hubbell - Explore Scientific VP Engineering
 

On Mon, Oct 14, 2019 at 08:33 PM, @PascalGee wrote:
I thought I read in the last firmware update docmentation that the safety preventing tracking to be on when disconnecting was disabled on the iEXOS-100.
Hi Pascal, welcome to the forum.  I am sorry you are having this issue. You are correct, the iEXOS 100 default firmware has the communications watchdog disabled so it should continue to track even when it is not connected to ExploreStars or the ASCOM driver. How do you now it is stopping? Did you listen to the motors and it sounded like it does when it is parked and not moving? Can you use the Configuration Manager to issue the ESGv! command and let me know what firmware version you have on your system?  Thanks
 
--
Jerry Hubbell
Vice President of Engineering

Explore Scientific, LLC.
jrh at explorescientific.com

www.explorescientificusa.com
1010 S. 48th Street
Springdale, AR 72762
1-866-252-3811

Author: Scientific Astrophotography: How Amateurs Can Generate and Use Professional Imaging Data
             Remote Observatories for Amateur Astronomers: Using High-Powered Telescopes From Home


Mark Slade Remote Observatory (MSRO) IAU MPC W54 Equipment
Wilderness, VA
Mounts
: ES PMC-Eight G11 + Telescope Drive Master (TDM)
Scopes: ES 165 FPL-53 ED APO CF, ES 102 FCD100 ED APO CF
Cameras:  QHY174M-GPS + FW, QHY163C
Misc: 3-inch 0.7x Focal Reducer Field Flattener, Filters: Luminance,
Red, V-band Photometric, Diffuser, 200 lpmm Spectral Grating

Software: MaxIm DL 6, Cartes du Ciel, Astrometrica, AstroImageJ, AutoStakkert!


@PascalGee
 
Edited

Hi Jerry,

I got multiple indications the mount is not tracking.

1) When conducting tests yesterday night, I was only able to get star trails even for 10 seconds exposures with the ASIAIR and tracking supposedly on. Guiding was also impossible and polar alignment was within 40 arc seconds of the NCP.
2) Today, I noticed that, whichever application and configuration I was using, the RA was always increasing slightly when the application on the Ipad or the Android phone was in the background, or when the device was going into standby, eventhough tracking was supposed to be on. This happened with both the ASIAIR app and ExploreStars on the Ipad, whichever the connection type used (serial or wireless). When I was turning on tracking and staying within the app (staying in the telescope control dialog on the ASIAIR), the RA was stable, as expected. Turning off tracking explicitly in both apps showed the same behavior for the RA (slightly increasing by about 3 to 4 Seconds with every refresh of the data)
3) I also checked with the ASCOM drivers and Cartes Du Ciel on my PC and the same behavior was reproduced when explicitly disconnecting the telescope in Cartes Du Ciel while tracking ARcturus position.
4) The mount makes a specific sound when tracking (a slight periodic motor sound) that stops immediately when ptting the app in the background or otherwise cutting the connection. It then reverts to a steady motor sound, like when parked.

That being said, I did flash the latest firmware for the iEXOS-100 available on ES website. I just polled the mount with the PMC-8 Config Manager, here's the firmware version returned:  ESGvES1A10B2

Thanks!
Pascal


Taro
 

Hi Pascal , Jerry

I got same issue as Pascal.
my firm is same as Pascal
ES1A10B2

Can change by send any command from config manager?

Thank you
Taro
--
Living in  Pattaya Thailand
Scope: Celestron 6SE,WO Z61,SVBONY SV48
CCD: SONY Alfa7Sii,SONY QX1, PENTAX KP,ASI 178MC,ASI 120MC-S
          SAMSUNG SCB2000N
MOUNT: Celestorn SE+WEDGE,iEXOS-100
FILTER: HA,Oiii,OPTLONG L-PRO,OPTLONG L-eNhance Duo Band, Etc
SubLens: 2" Flattener, 2" 2XBarlow, 2" F/0.5 Reducer, SCT F/0.63 Reducer
ETC: GPS,StarSence


Jerry Hubbell - Explore Scientific VP Engineering
 

On Tue, Oct 15, 2019 at 05:00 AM, Taro wrote:
I got same issue as Pascal.
my firm is same as Pascal
ES1A10B2
Hi Taro, Pascal,

Yes, I confirmed that when I updated the firmware to the ES1A10B2 version, I left the internal flag in the wrong state when compiling the release. I will be updating the firmware in the zip file on our download site accessed via the configuration manager and the link on our download page so that you can go get it again and update your box and it should be correct. I will post a message here when it is available. 

I apologize for the error. That was a great catch Pascal!  Thanks!
 
Jerry Hubbell
Vice President of Engineering

Explore Scientific, LLC.
jrh at explorescientific.com

www.explorescientificusa.com
1010 S. 48th Street
Springdale, AR 72762
1-866-252-3811

Author: Scientific Astrophotography: How Amateurs Can Generate and Use Professional Imaging Data
             Remote Observatories for Amateur Astronomers: Using High-Powered Telescopes From Home


Mark Slade Remote Observatory (MSRO) IAU MPC W54 Equipment
Wilderness, VA
Mounts
: ES PMC-Eight G11 + Telescope Drive Master (TDM)
Scopes: ES 165 FPL-53 ED APO CF, ES 102 FCD100 ED APO CF
Cameras:  QHY174M-GPS + FW, QHY163C
Misc: 3-inch 0.7x Focal Reducer Field Flattener, Filters: Luminance,
Red, V-band Photometric, Diffuser, 200 lpmm Spectral Grating

Software: MaxIm DL 6, Cartes du Ciel, Astrometrica, AstroImageJ, AutoStakkert!


@PascalGee
 

Thanks a lot Jerry! Good to know it was that simple! 

I'll await the new firmware version eagerly!

Pascal


Taro
 

Thank you Jerry again.

Looking forward new FW.

All The Best

--
Living in  Pattaya Thailand
Scope: Celestron 6SE,WO Z61,SVBONY SV48
CCD: SONY Alfa7Sii,SONY QX1, PENTAX KP,ASI 178MC,ASI 120MC-S
          SAMSUNG SCB2000N
MOUNT: Celestorn SE+WEDGE,iEXOS-100
FILTER: HA,Oiii,OPTLONG L-PRO,OPTLONG L-eNhance Duo Band, Etc
SubLens: 2" Flattener, 2" 2XBarlow, 2" F/0.5 Reducer, SCT F/0.63 Reducer
ETC: GPS,StarSence


Jerry Hubbell - Explore Scientific VP Engineering
 

On Tue, Oct 15, 2019 at 11:12 AM, @PascalGee wrote:
Thanks a lot Jerry! Good to know it was that simple! 

I'll await the new firmware version eagerly!

Hi Pascal, 

The firmware is now available to download via the download page or via the Configuration Manager. Please let me know how it goes.

Thanks again for the catch!
 
--
Jerry Hubbell
Vice President of Engineering

Explore Scientific, LLC.
jrh at explorescientific.com

www.explorescientificusa.com
1010 S. 48th Street
Springdale, AR 72762
1-866-252-3811

Author: Scientific Astrophotography: How Amateurs Can Generate and Use Professional Imaging Data
             Remote Observatories for Amateur Astronomers: Using High-Powered Telescopes From Home


Mark Slade Remote Observatory (MSRO) IAU MPC W54 Equipment
Wilderness, VA
Mounts
: ES PMC-Eight G11 + Telescope Drive Master (TDM)
Scopes: ES 165 FPL-53 ED APO CF, ES 102 FCD100 ED APO CF
Cameras:  QHY174M-GPS + FW, QHY163C
Misc: 3-inch 0.7x Focal Reducer Field Flattener, Filters: Luminance,
Red, V-band Photometric, Diffuser, 200 lpmm Spectral Grating

Software: MaxIm DL 6, Cartes du Ciel, Astrometrica, AstroImageJ, AutoStakkert!


Jerry Hubbell - Explore Scientific VP Engineering
 

On Tue, Oct 15, 2019 at 11:20 AM, Taro wrote:
Thank you Jerry again.

Looking forward new FW.
Hi Taro,

Thanks for confirming the issue. The corrected firmware is now available. It is still version 10B2
 
--
Jerry Hubbell
Vice President of Engineering

Explore Scientific, LLC.
jrh at explorescientific.com

www.explorescientificusa.com
1010 S. 48th Street
Springdale, AR 72762
1-866-252-3811

Author: Scientific Astrophotography: How Amateurs Can Generate and Use Professional Imaging Data
             Remote Observatories for Amateur Astronomers: Using High-Powered Telescopes From Home


Mark Slade Remote Observatory (MSRO) IAU MPC W54 Equipment
Wilderness, VA
Mounts
: ES PMC-Eight G11 + Telescope Drive Master (TDM)
Scopes: ES 165 FPL-53 ED APO CF, ES 102 FCD100 ED APO CF
Cameras:  QHY174M-GPS + FW, QHY163C
Misc: 3-inch 0.7x Focal Reducer Field Flattener, Filters: Luminance,
Red, V-band Photometric, Diffuser, 200 lpmm Spectral Grating

Software: MaxIm DL 6, Cartes du Ciel, Astrometrica, AstroImageJ, AutoStakkert!


Jhun
 

Hi Jerry,

is the ES1A10B2 version is the same as this one 1A01C_10B_2.eeprom?


On Tue, Oct 15, 2019 at 11:04 PM Jerry Hubbell - Explore Scientific VP Engineering <jrh@...> wrote:
On Tue, Oct 15, 2019 at 05:00 AM, Taro wrote:
I got same issue as Pascal.
my firm is same as Pascal
ES1A10B2
Hi Taro, Pascal,

Yes, I confirmed that when I updated the firmware to the ES1A10B2 version, I left the internal flag in the wrong state when compiling the release. I will be updating the firmware in the zip file on our download site accessed via the configuration manager and the link on our download page so that you can go get it again and update your box and it should be correct. I will post a message here when it is available. 

I apologize for the error. That was a great catch Pascal!  Thanks!
 
Jerry Hubbell
Vice President of Engineering

Explore Scientific, LLC.
jrh at explorescientific.com

www.explorescientificusa.com
1010 S. 48th Street
Springdale, AR 72762
1-866-252-3811

Author: Scientific Astrophotography: How Amateurs Can Generate and Use Professional Imaging Data
             Remote Observatories for Amateur Astronomers: Using High-Powered Telescopes From Home


Mark Slade Remote Observatory (MSRO) IAU MPC W54 Equipment
Wilderness, VA
Mounts
: ES PMC-Eight G11 + Telescope Drive Master (TDM)
Scopes: ES 165 FPL-53 ED APO CF, ES 102 FCD100 ED APO CF
Cameras:  QHY174M-GPS + FW, QHY163C
Misc: 3-inch 0.7x Focal Reducer Field Flattener, Filters: Luminance,
Red, V-band Photometric, Diffuser, 200 lpmm Spectral Grating

Software: MaxIm DL 6, Cartes du Ciel, Astrometrica, AstroImageJ, AutoStakkert!


Taro
 

Thank you Jerry
I try new one and send result.

All The Best

--
Living in  Pattaya Thailand
Scope: Celestron 6SE,WO Z61,SVBONY SV48
CCD: SONY Alfa7Sii,SONY QX1, PENTAX KP,ASI 178MC,ASI 120MC-S
          SAMSUNG SCB2000N
MOUNT: Celestorn SE+WEDGE,iEXOS-100
FILTER: HA,Oiii,OPTLONG L-PRO,OPTLONG L-eNhance Duo Band, Etc
SubLens: 2" Flattener, 2" 2XBarlow, 2" F/0.5 Reducer, SCT F/0.63 Reducer
ETC: GPS,StarSence


@PascalGee
 

Thanks Jerry,

I'll try it tonight.

Cheers,
Pascal


Taro
 

Jerry

I confirmed.
Set RA Tracking speed =400, so easy to check it.
This issue is fixed.

Thank you Jerry!!

All The Best


--
Living in  Pattaya Thailand
Scope: Celestron 6SE,WO Z61,SVBONY SV48
CCD: SONY Alfa7Sii,SONY QX1, PENTAX KP,ASI 178MC,ASI 120MC-S
          SAMSUNG SCB2000N
MOUNT: Celestorn SE+WEDGE,iEXOS-100
FILTER: HA,Oiii,OPTLONG L-PRO,OPTLONG L-eNhance Duo Band, Etc
SubLens: 2" Flattener, 2" 2XBarlow, 2" F/0.5 Reducer, SCT F/0.63 Reducer
ETC: GPS,StarSence


Jerry Hubbell - Explore Scientific VP Engineering
 

On Tue, Oct 15, 2019 at 11:39 AM, Jhun wrote:
is the ES1A10B2 version is the same as this one 1A01C_10B_2.eeprom?

 Yes

Jerry Hubbell
Vice President of Engineering

Explore Scientific, LLC.
jrh at explorescientific.com

www.explorescientificusa.com
1010 S. 48th Street
Springdale, AR 72762
1-866-252-3811

Author: Scientific Astrophotography: How Amateurs Can Generate and Use Professional Imaging Data
             Remote Observatories for Amateur Astronomers: Using High-Powered Telescopes From Home


Mark Slade Remote Observatory (MSRO) IAU MPC W54 Equipment
Wilderness, VA
Mounts
: ES PMC-Eight G11 + Telescope Drive Master (TDM)
Scopes: ES 165 FPL-53 ED APO CF, ES 102 FCD100 ED APO CF
Cameras:  QHY174M-GPS + FW, QHY163C
Misc: 3-inch 0.7x Focal Reducer Field Flattener, Filters: Luminance,
Red, V-band Photometric, Diffuser, 200 lpmm Spectral Grating

Software: MaxIm DL 6, Cartes du Ciel, Astrometrica, AstroImageJ, AutoStakkert!


Jhun
 

Hi Jerry,

do i also need to update my iEXOS 100 firmware?


On Wed, Oct 16, 2019 at 3:28 AM Jerry Hubbell - Explore Scientific VP Engineering <jrh@...> wrote:
On Tue, Oct 15, 2019 at 11:39 AM, Jhun wrote:
is the ES1A10B2 version is the same as this one 1A01C_10B_2.eeprom?

 Yes

Jerry Hubbell
Vice President of Engineering

Explore Scientific, LLC.
jrh at explorescientific.com

www.explorescientificusa.com
1010 S. 48th Street
Springdale, AR 72762
1-866-252-3811

Author: Scientific Astrophotography: How Amateurs Can Generate and Use Professional Imaging Data
             Remote Observatories for Amateur Astronomers: Using High-Powered Telescopes From Home


Mark Slade Remote Observatory (MSRO) IAU MPC W54 Equipment
Wilderness, VA
Mounts
: ES PMC-Eight G11 + Telescope Drive Master (TDM)
Scopes: ES 165 FPL-53 ED APO CF, ES 102 FCD100 ED APO CF
Cameras:  QHY174M-GPS + FW, QHY163C
Misc: 3-inch 0.7x Focal Reducer Field Flattener, Filters: Luminance,
Red, V-band Photometric, Diffuser, 200 lpmm Spectral Grating

Software: MaxIm DL 6, Cartes du Ciel, Astrometrica, AstroImageJ, AutoStakkert!


@PascalGee
 

Hi Jerry,

As mentioned by Taro, the problem seems to be gone with the updated firmware. Thanks again for the quick turnaround!
Pascal